PRIVACY POLICY

Welcome to our Privacy Policy (Last Updated 4th Jan, 2020)

The domain name www.bombaycollective.com (hereinafter referred to as the ‘website’ ‘The Company’, ‘We’, ‘Us’ or ‘Our’) is owned by Bombay Collective, a sole proprietary concern of Ms. Dhriti Jain, having its principal place of business at Kemps Corner, Mumbai (hereinafter referred to as ‘Bombay Collective’).

The privacy of your data is a big deal to us. To enhance, personalise, and support your experience on the Site, among other things, we collect, use, and share your user information. If you provide us with personal information through our website, you can be assured that it will only be used in accordance with this privacy statement. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

For the purposes of this Privacy Policy

“You”, ”Your”, “User”, “Client” “Visitor” refers to the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable for the purpose of browsing, viewing, posting, modifying, purchasing, sharing or transmitting User Content on the website and submitting queries on the website and accepting the Company’s Terms and Conditions and Privacy Policy.

“Website” “The Company”, “Ourselves”, “We”, “Our” and “Us” , refers to our Company.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

User Content shall mean the content or information created, posted, shared, modified, displayed or otherwise transmitted by the User on the website.

Offerings means the product as well as services we offer through our website.

Account means a unique account created for You to access our service or parts of our service.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same

The User hereby agrees that the use of the services or otherwise any use of the website is subject to the terms and conditions contained in this document as well as the Privacy Policy and any other rules and policies that Bombay Collective may publish from time to time on their website.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

When you visit the site, we automatically collect certain non-personally identifying information that web browsers and servers typically make available about your device, including information about your web browser, IP address, time zone, language preference, referring site, and the date and time of each visitor and some of the cookies that are installed on your device. When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We may also collect information that Your browser sends whenever You visit our service or when You access the service by or through a mobile device. Bombay Collective’s purpose in collecting non-personally identifying information is to better understand how Bombay Collective’s visitors use its website and to provide them with a better experience each time.

Certain visitors on Bombay Collective choose to interact with us in ways that require us to gather personally-identifying information. Personally identifiable information may include, but is not limited to Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code and Usage Data. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who use our blog comments feature to provide a name and email address. In each case, Bombay Collective collects such information as is necessary or appropriate to fulfill the purpose of the User’s interaction with the website.

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number.

As a general reminder, please think carefully before you decide to put anything on the internet. For example, if you voluntarily disclose user information in chat area, bulletin boards (e.g., comments sections), that information could be seen and used by others, and may result in unsolicited messages from others. We are not responsible for the user information you may choose to submit in these public forums. To request removal of your user information from our blog or community forum, please contact us as provided below. In some cases, for legal retention purposes or technical limitations (e.g., the data may not be searchable), we may not be able to remove user information voluntarily disclosed by you in such forums, in which case, we will notify you.

To enrich and perfect your online experience, Bombay Collective uses “Cookies”, similar technologies and services provided by others to display personalised content, track the activity on our service, appropriate advertising and store your preferences on your computer. racking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Bombay Collective uses cookies to help us identify and track visitors, their usage of the site, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of the site may not function properly without the aid of cookies and it may prevent you from engaging in certain website-related activities. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the website to see how our users react to them.

The website makes use of Google AdWords for re-marketing to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry or Checkout to make a purchase. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Bombay Collective’s use of cookies.

We may collect your information through other means on our website such as contact forms, quizzes, lead form and purchase order forms.

We use the information that we collect for the performance of a contract, the development, compliance and undertaking of the purchase contract for offerings you have purchased or of any other contract with us through the service, to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). We use the information you share with us to contact and communicate with You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. When in line with the preferences, we use the information you have shared with us, provide you with information or advertising relating to our products or services. You have a right at any time to stop us from contacting you for marketing purposes. We may also use the information you’ve shared with us to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of emails your receive or send us an email with such request on email ID mentioned below.

We use the Order Information that we collect generally to fulfill any orders placed through the site. Additionally, we use this Order Information to screen our orders for potential risk or fraud and in providing good customer support. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us. We may share your information with our business partners to offer you certain products, services or promotions and with other users when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media service, your contacts on the Third-Party Social Media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

From time to time, Bombay Collective may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website and its products and services.

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Bombay Collective discloses potentially personally-identifying information only to those of project administrators, employees, contractors, and affiliated organisations that (i) need to know that information in order to process it on Bombay Collective’s behalf or to provide services available through Bombay Collective. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using our website you consent to the transfer of such information to them. Bombay Collective will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees, contractors, and affiliated organisations, as described above. Bombay Collective may share potentially non personally-identifying and personally-identifying information, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, investigate possible wrongdoing in connection with the service, or to otherwise protect our rights or when Bombay Collective believes in good faith that disclosure is reasonably necessary to protect the property or rights of Bombay Collective, third parties, or the public at large. If you are a registered user of a Bombay Collective website and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. We primarily use our blog and social media to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Bombay Collective takes all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

While we don’t see this happening, we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

Bombay Collective has implemented appropriate means to safeguard and prevent unauthorised access to the information of the User and to maintain data security. Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS and is encrypted via SSL when transmitted from our servers to your browser. The security of Your data is important to Us, and we follow generally accepted industry standard means to protect your information but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your data, We cannot guarantee its absolute security. Bombay Collective assumes no liability or responsibility for disclosure of the user’s information due to errors in transmission, unauthorised third-party access, or other causes beyond our control. The User plays an important role in keeping its information secure. The User should not share its account information with anyone. If we receive instructions through the User’s account, we will consider that such user has authorised the instructions. Notwithstanding anything contained in the Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of the User’s Personally Identifiable Information, if such loss, damage or misuse is attributable to a Force Majeure Event.

When browsing our website or place an order through the site, we will maintain your information for our records. The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods. Upon request by the User, Bombay Collective will remove / block the User’s Personally Identifiable Information, in turn cancelling the User’s registration. However, the User’s information may remain stored in backups even after the deletion or the termination of the User’s account because it is not possible to delete a single user’s data on backups.

Our website and offerings may contain links to other websites. When following a link and providing information to a 3rd-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the websites listed at the beginning of this document, so when you visit other websites, even when you click on a link posted on Bombay Collective, you should read their own privacy policies. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Those who engage in transactions with Bombay Collective – by purchasing our offerings may be asked to provide additional information, including as necessary the personal and financial information required to process those transactions. We ask for your credit card and billing address so we can charge you for the product or service, calculate taxes due, and send you invoices. In each case, Bombay Collective collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Bombay Collective. Your credit card is passed directly to our payment processor, CCAvenue and PayU and doesn’t ever go through our servers. We store a record of the payment transaction, including the last 4 digits of the credit card number, for account history, invoicing, and billing support. We store your billing address to calculate any sales tax due if any, to detect fraudulent credit card transactions, and to print on your invoices. Bombay Collective does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Bombay Collective may collect statistics about the behaviour of visitors to its websites. For instance, Bombay Collective may reveal how many times a particular offerings of Bombay Collective was downloaded or purchased. However, we will not reveal any personally identifying information unless we have approvals from you.

Although most changes are likely to be once in a blue moon, Bombay Collective may change its Privacy Policy from time to time, and at Bombay Collective’s sole discretion for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage visitors to frequently check this page for any changes to its Privacy Policy. We will let you know via a prominent notice on our website, and update the “Last updated” date at the top of this Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Our offerings does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

The Users are hereby informed that in accordance with Rule 5 of the Information Technology (Intermediary Guidelines) Rules, 2011, in case of any non-compliance with the Terms of Use and the Privacy Policy, Bombay Collective reserves it’s right to immediately terminate access or usage rights of the Users. The law governing the Terms shall be the substantive laws of the Republic of India, without giving effect to the conflicts of law principles of any jurisdiction.

Any dispute arising out of or in connection with the Terms and / or the licence, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration Rules of the Mumbai Centre for International Arbitration (‘MCIA Rules’), which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Mumbai, India. The Tribunal shall consist of one arbitrator, selected from the panel of arbitrators with technical experience in the field of information technology by Networking Now India. The language of the arbitration shall be English. The law governing this arbitration agreement shall be the Arbitration and Conciliation Act, 1996 (as amended and re-enacted at the relevant time).

If you have questions, or if you would like to make a complaint, please contact us by e-mail at hey@bombaycollective.com between Monday to Friday 11 AM to 7 PM except Public Holidays.